More from the mailbag

Fellow Nestorlonians,

here at Nestoria we’re addicted to feedback and continually trying to make it as simple as possible to find your next home. We love it when property searchers take the time to fill our our feedback form and let us know what they think of Nestoria. We thought we’d once again give you a peek behind the curtain by showing you some of mails we get on a typical day:

“I would like to list my house on your site”
Sorry, we don’t accept listings directly from owners. Why not, you ask? The reality is that, although people do seem to enjoy slagging off the estate agent industry whilst at the pub with their mates, very few people actually want to face the challenge of selling their own home without professional help. After all, it’s the largest financial transaction of your life. In the UK less than 5% of homes are sold without an estate agent.

Unfortunately allowing individuals to enter all sorts of free form data (like property descriptions) leads to all sorts of problems around data quality. For anyone who disagrees I advise you to spend a few minutes browsing property ads on Gumtree. There are of course some well written gems (more than a few of these are actually from estate agents!) but there is also page after page of spam, ads for properties with poor or incomplete descriptions, and ads without pictures. Filtering property listings like these is at the heart of the value we believe we add to the home searching process.

“I want to be able to search only for properties with a garden, or with XXX or without YYY”
We know. We’re currently testing this feature, and getting some useful feedback. We hope to get it out to a wider audience in the near future.

“Why are homes so expensive in London?”
We have no idea. We agree, it’s insane.

“I’m an estate agent and would like to display my listings on Nestoria.”
Great, we’re here to help. Get in touch. Please include information like your contact details, how many ‘live’ UK residential listing you typicallly have (by ‘live’ we mean available to be bought or let, not ’sold’ or ’sold subject to contract’), and what (if any) software you use to manage your listings.

“I found my home using Nestoria!”
Very cool. Glad it worked out for you. Good luck in your new home.

“I hate Nestoria!”
Sorry to disappoint. If you’re going to take the time to write, why not help us improve by telling us exactly what it is you dislike.

“I love Nestoria!”
Bummer. Thanks for the vote of confidence. We still have a long way to go, so please let us know what we could do better.

“I can sell you viagra! Great rate!”
Right now we’re set as far as viagra goes. Nevertheless, if it does turn out we need a little help, you’ll be the first one we call. No, really, we’re all set – you can stop emailing us every day.



Ok, enough for now. A big thanks to everyone out there on the old interweb who takes the time to let us know what they think and how we could do better.

Please keep the feedback coming.

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